Making A Car Hire Excess Insurance Claim
Need to make a claim? Please follow the instructions below
Making a claim with Direct Car Hire Excess is a quick, and stress-free process. Utilising a web-based system called ClaimEz you can rest assured that your claim will be handled in the most efficient manner possible.
Car hire excess insurance does not have to be made complicated and we endeavour to make each part of the process easy.
All that we require is you have any relevant documentation to hand when wanting to make a claim. That way we can ensure that your claim is handled as quickly as possible.
This may include, but is not limited to:
- The Rental agreement
- Any police reports
- Photographs of any damage to the rental car
- The accident report from the car rental company
- Any documentation that confirms payments you have made in relation to the damage
- Proof of payments via card statements
- Drivers license, passport and proof of address
Please be aware that any missing documents could slow down a claim.
Should you wish to make a claim on either your European excess car hire insurance policy or your worldwide car hire excess insurance policy, simply click below. You can also view your current claim too.
